Facebook-f Twitter Linkedin-in Instagram
For Agents Only

Privacy Policy

Last updated September, 2024
Ozone Insurance Services, Inc (the “Company,” “we,” “us,” or “our”), provides the website located at https://ozoneinsurance.com/ to enable users (“you,” “Customer,” or “your”) to create and maintain relationships with your networks through personalized communications (the “Services”).
This privacy policy has been created to demonstrate our commitment to your right of privacy and to describe our practices for how your Personal Information (as defined herein) is being collected and used by us. “Personal Information” means all personally identifying data that relates to a specific individual, including, without limitation, data that identifies an individual or that, in combination with any other information or data that you provide to us, or that we collect through your use of the Site, Services or otherwise that can be used to identify an individual.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Information in providing our Site and Services. In connection with our provision of the Site and Services, you understand and acknowledge we are a service provider and not a business (as such terms are defined under California Civil Code Title 1.81.5, The California Consumer Privacy Act of 2018 (the “CCPA”)).

If you would like to report a security vulnerability with the Ozone Insurance website, please reference our
Vulnerability Disclosure Program.

If you would like to report a SMS Privacy Policy addition to the Ozone Insurance website, please reference our

SMS Privacy Policy addition

We do not sell, trade, or otherwise transfer your Personal Information, or data that you provide Levitate (including but not limited to notes, contacts, company names, and action items) to outside parties, except we may disclose such information to third parties under the following circumstances: In order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or pursuant to applicable law, judicial or other government subpoenas, warrants, or orders; If it is necessary to protect the safety of Company employees, agents, customers or any person; In connection with a merger, sale, or acquisition of the Company, or the Company files for bankruptcy; and To our service providers, business partners, suppliers, sub-contractors, or agents who perform services for us, as well as our professional advisers (including our lawyers, bankers, auditors and insurers), and analytics and search engine providers that assist us in the improvement and optimization of the Services.

We collect Personal Information from you when you:

  1. register for an account on our Site;
  2. enter information on our Site;
  3. access or use our Site;
  4. make a purchase on our Site;
  5. connect Ozone Insurance to your email or calendar systems
  6. contact or correspond with us; or
  7. respond to a survey or marketing communication from us.
The Ozone Insurance Site may use Google Analytics and similar web analytics services. Google Analytics is used to track unregistered users on the Site, to record multiple visits by unregistered users to the Site and to record all the pages that unregistered users visit at the Site. If and when an unregistered user registers with the Site, all of his or her previous visits and activity on the Site will be associated with his or her registered user profile. Google Analytics tracks registered users’ visits to the Site whenever they return. The Ozone Insurance Site will not (and will not allow any third party to) use Google Analytics to track, collect, or upload any data that personally identifies an individual (such as a name, address, or billing information), or other data that can reasonably be linked to such information by Google. The Ozone Insurance Site may use all features of Google Analytics for Display Advertisers including obtaining specific visitor cookie data, such as the source, medium, and keyword used to visit the Site. Google Analytics does not store any visitor-specific data, and the Site will not use specific data regarding users in any way related to Google Analytics, Google Adwords, and Remarketing. The Ozone Insurance Site may use remarketing with Google Adwords and analytics to display content-specific advertisements to users who previously visited the Site when those users go to other websites that have Google Display Network implemented. The Ozone Insurance Site and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on users’ past visits to the Site and Levitate. The Ozone Insurance Site will not facilitate the merging of personally identifiable information with non-personally identifiable information that is collected through any Google advertising product or feature unless you specifically and affirmatively provide us with your consent to that merger of personally identifiable and non-personally identifiable information. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ads Settings. You can also opt-out of Google Analytics for Display Advertising, to prevent your data from being used by Google Analytics, by going to the Google Analytics opt-out page.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. The privacy policies and applicable terms of use of the third-party sites will govern your interaction with such third-party sites. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

We may use the Personal Information we collect from you in the following ways:

  1. To personalize your experience
  2. To quickly process your transactions
  3. To provide access to your account through the Site
  4. To provide you with the Services
  5. To respond to your customer service requests
  6. To compile data regarding Site traffic and Site interaction to better user experience
Your Personal Information is contained behind secured networks and is only accessible by a limited number of Company personnel who have special access rights to such systems and are required to keep the Personal Information confidential. We implement a variety of security measures when a user places an order, submits, or accesses their Personal Information to maintain the safety of your Personal Information. Furthermore, in connection with placing an order or making payments on the Ozone Insurance Site, we will not have access to your payment information such as bank accounts or routing numbers, or your credit and debit card information and no bank accounts or routing numbers or credit or debit card information is stored on our servers. All credit and debit card information will be submitted to, stored by and processed through a third party payment intermediary service (the “Gateway”). All such interactions between you and the Gateway are governed by the Gateway’s privacy policy and terms of use.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with the CAN-SPAM Act, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email or email us at [email protected]  and we will promptly remove you from ALL correspondence.

Shine the Light. Under California’s “Shine the Light” law, California residents who provide Personal Information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared that information for the immediately prior calendar year (e.g. requests made in 2020 will receive information regarding 2019 sharing activities). To obtain this information, please send an email message to [email protected]  with “Shine the Light Request” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

California Consumer Privacy Act. The CCPA provides certain rights to California residents regarding their Personal Information. A California resident has the right to request that ozoneinsurance.com disclose certain information, including: (1) the categories of Personal Information it has collected about that California resident, (2) the categories of sources from which the Personal Information is collected, (3) the business or commercial purpose for collecting or selling the Personal Information, (4) the categories of third parties with whom ozoneinsurance.com shares Personal Information, (5) the specific pieces of Personal Information it has collected about that resident, and (6) the categories of Personal Information that Levitate.ai has sold about that resident and the categories of third parties to whom that information was sold. A California resident has the right to request that ozoneinsurance.com delete their Personal information. A California resident also has a right to “opt-out” of the sale of that resident’s personal information. Finally, a California resident has the right not to be discriminated against for exercising their privacy rights under the CCPA. Provided, however, that the CCPA does not prohibit ozoneinsurance.com from offering financial incentives, different prices, rates, levels or qualities of goods or services for the collection of personal information if that price or difference is directly related to the value provided by the consumer’s data. You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

You can change your Personal Information:

Pursuant to California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: California residents may reach the Compliant Assistance Unit of the Division of Consumer Services for the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

If there are any questions regarding this privacy policy, you may contact us using the information below.

Ozone Insurance Services, Inc.

PO BOX 789

Mountain View, CA 94042

Phone: 833-MY-OZONE

Email: support@ozoneinsurance.com